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White Papers & Research

Capita: How Technology can Help Cut Costs in the FE Sector
Technology achieving value for money in FE.
Guide_to_Efficiency.pdf

Clouds, Crowds and Customers: Doing Business as Unusual
Everyone is being challenged to do more for less. This paper suggests a rethink over business models that have often been in existence for a hundred years or more.
BT_Clouds_Crowds_and_Customers.pdf

Solicitors vs Supermarkets. How IT Can Help.
Global IT and outsourcing for the legal sector.
Telstra_International_paper1.pdf

Balance Customer And Business Demands
As the theory goes, if you deliver excellent Customer Experiences, they will be satisfied, loyal, and increase their wallet-share with an organisation.
Kana.pdf

HP: Living In An Apps-driven World
Innovation in mobile devices and the rapid growth of mobile applications are driving the communications market toward a new and exciting era.
LivingApps.pdf

Six Steps to Successful Outsourcing Relationships
Sean Canning, Firstsource's UK Operations Director outlines his Golden Rules for a successful outsourcing partnership.
Golden_Rules_2.0_.pdf

HP and Cloud Computing—Offering Opportunities
This new HP paper provides an overview of cloud computing solutions for the media and entertainment industry
HP.Cloud1_.pdf

VMware and Your Cloud
In today’s technology-driven marketplace, a business can only be as agile as its IT environment. Enterprises must improve IT agility to increase overall business agility. Yet in a typical enterprise, nearly three-quarters of IT resources are spent managing complex and brittle infrastructure. This leaves little time and budget to focus on innovation. Cloud computing promises a more agile and efficient IT environment. It replaces traditional, costly and inefficient computing silos with elastic, self-managed, dynamic IT infrastructure. It enables IT to intelligently anticipate and respond to business needs. As organizations transform their IT environments, they want to achieve the benefits of cloud computing with a scalable, secure and manageable solution that addresses their unique business challenges.
VMware-and-Your-Cloud-White-Paper.pdf

Living In An Apps-Driven World
Innovation in mobile devices and the rapid growth of mobile applications are driving the communications market toward a new and exciting era. HP and PwC examine the challenges and opportunities for today’s communications service providers.
Living_in_an_apps-driven_world.pdf

Capgemini and Cloud Power
Capgemini harnessing energy from renewable sources for self-sufficient electricity communities
capgemini.pdf

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