Opinion Pieces for Offshoring
The value of BPO in a tough economyby Nigel Edwards, VP and European head of Cognizant’s BPO practice
By applying tighter scrutiny to investments and looking for immediate return, companies be fully ready for the upturn, says Nigel Edwards of Cognizant.
more How will the General Election impact on IT outsourcing services?
by Ferenc Szelenyi, managing director EMEA, Dell Perot Systems
As the UK General Election looms large, Ferenc Szelenyi assesses the role of IT in outsourcing for the public sector agenda.
more The end of ‘quick win’ outsourcing
by Daniel Naoum, co-founder, Valueshore
Daniel Naoum, co-founder of Valueshore, says that sourcing success going forward will not be based on cost-focused relationships
more The age of uSwitch
by Sandeep Aggarwal, Executive Vice President of Intelenet Global Services, India’s second largest BPO provider
Sandeep Aggarwal, Executive Vice President of Intelenet Global Services, India’s second largest BPO provider, tells us why companies need to focus on retaining customers as much as luring new ones.
more The key to a successful multisourcing strategy
by Dr Roger Newman, UK head of manufacturing and digital convergence relationship management Mahindra Satyam
Dr Roger Newman of Mahindra Satyam, tells us why multisourcing is taking off and how to get it right.
more Offshore outsourcing for small and mid-sized companies
by Nick Rowley, Managing Director of Oceanus
Nick Rowley says offshore outsourcing is no longer just the preserve of the big guys. Now SMEs can get in on the action.
more Asia – turning the tables on the conventional wisdom of outsourcing
by Harry McDermott, CEO Hudson & Yorke Ltd
Harry McDermott tells vendors and consultants in the West to look out for new agile competition from the far east.
more The Nearshoring Bug: Why it’s Catching
by Jaroslaw Czaja, Chief Executive of Future Processing
Jaroslaw Czaja explains why he thinks the value of offshore outsourcing is eroding.
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