Opinion Pieces for Media, telecommunications & technology
Telecoms and a Second Generation of Outsourcingby Dr Bharat Vagadia, Founder and Director: Op2i and Governance Director. Board member NOA
The telecom business is marked by volatility – there is continuous technology innovation, competitive clashes, price wars, and changing consumer behaviour – in this environment, forecasting even a few years ahead is impossible.
more Making Innovation Happen: Key ingredients to success.
by Dominic Dryden & Jill Pollock, Partner and Associate at Olswang's Technology & Sourcing Group.
Following our last blog, on the subject of contracting for Agile software development, this week we visit another hot topic: innovation. Innovation can mean many different things, but in an outsourcing context it can generally be thought of as new ideas or ways of working to drive efficiency, commercial gain and/or competitive advantage. But what can be done to stimulate innovation within an outsourcing relationship in a way which is aligned to the customer's needs?
more Innovation and outsourcing; the Agile approach
by By Dominic Dryden, Partner, Olswang and Jill Pollock, Associate, Olswang's Technology & Sourcing Group.
Agile development is a software development methodology the basic principle of which is to develop a system through repeated cycles (iterative) and in smaller portions at a time (incremental), allowing developers to take advantage of what was learned during development of earlier parts or versions of the system when moving on to develop the next.
more Maintenance, repair & overhaul spares management – The business case for outsourcing
by Ian Ritchie, Managing Director, Brammer UK
The purchasing and management of spares for the daily operation, maintenance and repair of production equipment is often a complex, time- and resource-consuming issue, but remains critical to maintaining production continuity and avoiding downtime.
more Don’t Cloud the Business Issues
by Chris O’Malley, CEO, Nimsoft
The saying “Good fences make good neighbours” is very applicable to relationships with Cloud service providers. Clear demarcation of services, roles and responsibilities is vital to these relationships. The more that’s left to subjective opinion, conjecture and guesswork, the more likely it is that misunderstandings, mistakes and missed opportunities will result.
more iPads and the Modern Banker - do the Benefits Outweigh the Challenges?
by Tony Virdi, Vice President of Cognizant’s Banking and Financial Services Practice, UK and Ireland
Given the current economic climate, there is a greater need for banks to grow revenues and provide better customer service. iPads, and other similar tablets, have the potential to transform banks’ working practices to become more collaborative and dynamic. Typically tablet users have greater access to information with better graphics and analytics to support decision making that can be built into a business process workflow....
more Outsourcing For Grown Ups: Why You Should Invest In Professionalisation.
by Martyn Hart
When was the last time you heard someone - a child, a student, a young professional, someone wanting a career change – say that they wanted to become an outsourcer? Let me guess… never? Outsourcing is never short of column inches, is discussed in cabinet meetings, is seemingly permanently in the limelight, yet no-one grows up wanting to be an outsourcer. Outsourcing’s ascension to the status of accountancy, law, medicine – a proper, ‘professional’ profession – is long overdue.
more Strategic approach key to sourcing success
by Harry McDermott, CEO, Hudson & Yorke
Harry McDermott tells us why neglecting the network the same as neglecting the business.
more Risky Business?
by Mitesh Patel, Managing Director of outsourced technology infrastructure provider, Fifosys
How many mid-market and SME organisations are unknowingly risking the business because they have failed to actively consider the risks associated with IT? If you think the answer is ‘A few but definitely not you!’ you probably need to think again explains Mitesh Patel.
more Testing times?
by Brian Shea, CEO of Sogeti UK
Is there a UK skills shortage in quality software testing? Brian Shea, CEO of Sogeti UK argues that, far from experiencing a dearth of testing skills, the UK is actually experiencing a Golden Age of innovative professional services. Businesses just need to look in the right places…
more Don’t sweat the recession; sweat the IT assets instead
by Scott Nursten, MD of s2s and network security consultant
Scott Nursten tells companies not to worry about the downturn but to make their IT assets work better for them
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