Opinion PiecesTags replace barcodes to transform asset management
by Karen Conneely, Group Commercial Manager at Real Asset Management.
With growing pressure in the public and private sector for improved asset management, organisations undoubtedly need to improve the quality, accuracy and timeliness of asset information. Relying on an annual audit – at best – is simply not good enough.
more Outsourcing school for civil servants
by Peter Mills, strategic planning director at The Team
Outsourcers increasingly need to deliver on outcome-based contracts. Provision of a service alone doesn’t necessarily cut the mustard.
more Why do shared services fail?
by Pete Canavan, Head of Support Services at Plan-Net plc
There are a plethora of reasons why Shared Service models fail. However, understanding the key reasoning should help an organisation navigate what is often thought of as a painful and costly process. It is this thought which often persuades organisations to steer clear of 3rd party suppliers and adopt or continue with more costly and less efficient models.
more Back to reality – why SLAs must get closer to actual performance levels within managed services
by Fraser Bell, UK managing director, BSO Network Solutions
Evaluating how your outsourcer or managed service provider is performing.
more C’mon Baby Hear The Noise –How to Assemble the Essential Components of Certificate Management
by Calum MacLeod, Venafi’s EMEA Director
In part 2 of How to Assemble the Essential Components of Certificate Management, Venafi’s EMEA Director Calum MacLeod continues to examines how users can ensure CA preparation and better defend against security risks.
more C’mon Baby Hear The Noise
by Calum MacLeod, Venafi’s EMEA Director
In part 1 of How to Assemble the Essential Components of Certificate Management, Venafi’s EMEA Director Calum MacLeod examines why the Certification Authorities are still playing fast and loose with our safety and outlines the key steps to safeguard your business from disaster.
more What return can video offer a business?
by Ian Brownhill, Managing Director and Senior Consultant, BergHind Joseph
The internet age has made information a commodity and bred a new, savvier type of consumer who has access to a wealth of material.
more Proactive or Reactive – Should That Be The Question?
by Paul Kenyon, COO of Avecto
Avecto examines the difference between proactive and reactive digital forensics and explains their contribution in the fight against malware and malicious activity.
more From Identity and Access Solutions to Access Governance
by Mike Small CEng, FBCS, CITP
Over the past decade, there has been a tsunami of identity and access management technology. However, many organizations have not realised the benefits because they have taken a technology-led approach rather than one based on governance.
more Maintenance Management in the Cloud – the weather is changing
by Karen Conneely, Marketing Manager, Real Asset Management
How can any organisation expect to maximise asset value when critical information regarding history, performance, stock and resource utilisation is recorded manually?
more Organised Chaos
by Nick Patience, Director of Product Strategy at Recommind.
Nick Patience, Director of Product Strategy at Recommind, looks at the hype surrounding Big Data at how businesses should be employing the information.
more The Challenges and Pitfalls of Outsourcing in the Media and Broadcast Sector
by Mike Cronk, Partner, Marquis Media Partners
The trend of outsourcing services in the media and broadcast world has been no less significant than in other industry sectors. The impact though, if it goes wrong, can be publicly visible with an immediacy and scale unlike that of any other business.
more Managing talent: getting the ingredients right
by Paul Tooth, General Manager of HR and Payroll at Sage UK
Paul Tooth, General Manager of HR and Payroll at Sage UK advises how people are the beating heart of business
more BI in Anti-Money Laundering: Making the Connection
by Simon Asplen-Taylor, Head of Banking and Capital Markets at IMGROUP.
The financial services industry is under an enormous amount of pressure from regulators at the moment and is finding itself getting fined on a regular basis for not having the correct Anti-Money Laundering (AML) controls in place.
more Seven Strategies to Protect Customer Identities in a Work-at-Home Environment
by Marc Robinson, global director of product management, Sitel
Marc Robinson of Sitel offers seven strategies to be protect customer identities and confidential information when agents work from home: