Main News Story

India launches campaign to boost credibility.

Concerned about its reputation following a swathe of corruption cases, India has launched a “Credible… more >>

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• Department for Transport Chief Speaks Out Over Bombardier
• Indian firms are eying up Western talent
• Capgemini launches Social Media Management service
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Features

KPO: The way to go?
by Nicolette Allen
Vendors and end-users alike have been aspiring towards KPO for the last couple of years. But where has all the talk got us, asks Nicolette Allen?
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Other Features

• The outsourcing risk rundown
• The sourcing crystal ball
• CRC – a bittersweet symphony for outsourcing?

Opinion Pieces

The value of BPO in a tough economy
by Nigel Edwards, VP and European head of Cognizant’s BPO practice
By applying tighter scrutiny to investments and looking for immediate return, companies be fully ready…
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Other Opinions

• How will the General Election impact on IT outsourcing services?
• The end of ‘quick win’ outsourcing
• The age of uSwitch

Latest Blog

Friday, February 10, 2012

Innovation is Often a Bricolage.

Necessity is the mother of invention. And when the City of London decided it had a litter problem, it… more >>

Other

• Consumerisation and Beyond…
• Innovation and Social Networks
• Why SLAs are Important to Ensure L&D Outsourcing is a Success

Video

NOA Summer Party and End User Experience

The NOA Summer Party and The Outsourcing End User Experience was held at Hogan Lovells International LLP on 15th July 2010.

The summer party consisted of an exciting line-up of end users who spoke about their outsourcing triumphs, failures, and all round experiences. It was no standard conference… more >>

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Podcasts

NOA Summer Party and End User Experience 2011.

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