Main News Story

Outsourcing firm Atos enters into final test phase for the Olympics.

Outsourcing company Atos is set to enter into the final test phase of its Olympic Games support systems. more >>

Latest News

• UK outsourcing sales plummets 80% for Logica
• Shop Direct contracts Serco for BPO
• WNS and GT Nexusenter strategic partnership
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Latest Analysis

IT security lessons that Australia can teach us.

The Australian economy - under the respected guidance of its 27th Prime Minister Julia Gillard and her… more >>

Other News Analysis

• Sri Lanka stepping into the outsourcing spotlight
• Respect your elders
• Global Sourcing – a finger on the pulse
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Features

Gold all round for outsourcing in the Olympics
by Rupert Hodgson, sourcingfocus.com
The Olympics are coming, every day news articles relating to the 2012 Olympic appear in the media at an ever increasing rate as the games draw nearer. Many of these stories feature outsourcing companies that are either playing a dominant role in the running of the London Olympics or expect to gain increased business from the arrival of the Games.
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Other Features

• Shared Services in the Public Sector
• The Infosys business model in an evolving economic climate
• Risks in Offshoring Seminar Wed 29 Feb - Event Highlights

Opinion Pieces

When is it right to outsource your Inside Sales?
by Johann Edward, CEO of EIMS
The Inside Sales team is usually kept in-house to ensure that there is a steady sales pipeline of well-qualified…
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Other Opinions

• Are businesses using the digital realm to its full potential to sell goods and services?
• Should a business outsource its important reception function?
• Eight best-in-class behaviours of high performance BPO

Latest Blog

Thursday, May 24, 2012

AI think, therefore AI am.

Last week saw the 2012 Loebner prize take place, the competition in which computers attempt to convince… more >>

Other

• The UK coalition Government is not the only relationship under stress…
• Is data the new creative?
• The global marketplace: too big an opportunity to miss?

Video

NOA Summer Party and End User Experience

The NOA Summer Party and The Outsourcing End User Experience was held at Hogan Lovells International LLP on 15th July 2010.

The summer party consisted of an exciting line-up of end users who spoke about their outsourcing triumphs, failures, and all round experiences. It was no standard conference… more >>

Others

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Podcasts

Leading the implementation and evolution of cloud-based solutions.

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Other Podcasts

• Pioneering the PSN in Staffordshire.
• NOA Summer Party and End User Experience 2011
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