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Ukrainian CEO’s open letter on the future of the country’s outsourcing industry

Friday, March 07, 2014

Torben Majgaard, CEO & Founder, Ciklum, one of the outsourcing companies which has helped Ukraine to establish itself as an outsourcing destination, has written an open letter to Pavlo Sheremeta, Minister of Economic Development and Trade of Ukraine, following the fighting in Ukraine, regarding the future of the country’s industry.

Mr Majgaard wrote that Ukraine should move to enforce a list of actions in order to bolster the country’s economy and ensure that investors are not dissuaded by recent events and are aware of the country’s expertise.

Specific actions included:

•  The government join with our industry in sending a message to the world, a strong message, that Parliament is strongly committed to the growth and further advancement of the IT industry in Ukraine

•  Commit to working together with the IT Industry to raise funds for investing into the Ukrainian education system, especially universities

•  Assign permanent responsibility for enacting this vision to a specific department or ministry within the government in order to ensure this engine for economic growth in the new Ukraine is given due attention

•  Make sure that every single person qualifying as a software development professional gets a job

•  Invest further in sales and marketing to attract customers

•  Invest further in buying, building, renting offices,  in state of the art IT infrastructure, office environments and professional administrative staff to ensure we are the best employers in the market

•  Expand our internal training and education programs to further enhance the skills and expertise of product managers, project managers and business leaders


Mr Majgaard described how services were being delivered at the height of the troubles: “we should recognise that despite everything that was thrown at us during the last month, services were delivered as scheduled”, he added “employees in the IT industry did not miss a day of work.”

                              All Change On The Eastern Front?

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