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Firstsource Partners with Sky

Wednesday, February 01, 2017

Firstsource Solutions UK, a customer experience expert, has signed a ten-year deal to expand its existing partnership with Sky, Europe’s leading Entertainment Company. The deal comes as a result of Sky’s decision to consolidate its outsourced areas under the core TV and Broadband service into one strategic partnership. The expanded partnership will see Firstsource take on 1,200 new people and continue to provide customer experience solutions for Sky’s TV and Broadband services until 2026. This comes after Firstsource reported its consolidated financial results for the quarter ended December 2016 highlighting revenues of $132.0 million, up by 8.2% year on year. Click here to find out more.

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