Low-cost Australian airline signs IT/BPO deal with Zensar
Tuesday, April 20, 2010
Jetstar Airways, an Australian low-cost airline and arm of Qantas, has signed an application development and BPO deal with Zensar Technologies.
Through the deal, Jetstar hopes to ‘improve overall IT quality across its business, to achieve quantifiable operational and financial improvements and enhance the delivery of services to its customers’.
Zensar VP of Sales, J. Parthasarathi said, “Customers are increasingly focusing on consolidation, cost optimization and value-added services, while at Zensar we bring the best practices to build a strong delivery ecosystem that goes beyond typical customer-vendor relationships – our relationship with Jetstar is built on these principles and we intend to partner with Jetstar in addressing customer requirements for business continuity in the future.”
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