Competition forces L&T Infotech into BPO market
Tuesday, February 23, 2010
Software exporter, L&T Infotech has announced it plans to provide business process outsourcing, (BPO) in addition to its existing portfolio of services.
With the aim of providing customers with a full range of services, starting from application development to testing back-office processing, the move will help beat off the firm’s larger rivals already in the outsourcing market.
L&T Infotech has also has appointed one of the big four consulting firms to help advise on its BPO strategy, delivery locations whilst helping to decide whether acquisitions are an appropriate entry strategy for the firm into BPO services.
“We want to be able to offer to the full range of services. We already have infrastructure management, independent testing services and application development and maintenance,” said Sudip Banerjee, CEO of L&T Infotech.