TRYG Insurance signs US$80m ITO contract with CSC
Thursday, December 11, 2008
Tryg, Denmark’s largest insurance company, has taken on CSC for a five-year, US$80 million ITO contract.
Under the terms of the agreement, CSC will provide mainframe, midrange, desktop, Web hosting, print and distributed computing infrastructure services, as well as Tryg’s help-desk and network infrastructure functions. Additionally, CSC will implement a mainframe disaster recovery solution for Tryg.
“Through this agreement with CSC, we will implement improvements in quality, accessibility, stability and speed in our IT systems,” says Managing Director Peter Falkenham, Tryg. “At the same time, we will reduce the operational costs, which will influence our expense ratio favorably. This will help us run an even more profitable business to the benefit of our customers.”
Tryg’s current IT supplier, Nordea-IT, is the IT organisation of Tryg’s former owner, Nordea, a leading Nordic financial institution. Seven IT staff from Tryg and 70 from Nordea-IT are expected to join CSC on December 1, 2003.
Tryg’s and Nordea’s existing business partnership, under which Tryg markets Nordea’s pension products and Nordea markets insurance services on behalf of Tryg, will continue unchanged.
”Tryg’s selection of CSC underscores our strength within IT outsourcing and technology management in the financial services sector,” said George Bell, president of CSC’s European operations. “Application of our world-class IT expertise and experience will result in significant ongoing service and quality improvements for Tryg. We look forward to building upon our relationship with Tryg and the Tryg Vesta Group in the future.”