Guthy-Renker extends BPO agreement with EDS
Guthy-Renker, one of the world’s largest direct response marketers based out of the US, has announced a US$531 million BPO contract extension with EDS.
The new agreement, lasting four years, will see EDS provide ‘consumer-direct’ BPO services to Guthy-Renker’s growing customer base in the United States, Canada, Australia, New Zealand and other international territories. Services include order and payment processing, warehouse and fulfillment, and call center/customer service.
“EDS remains an important and trusted business partner to Guthy-Renker as we grow our business across new products, channels and markets,” said Kevin Knee, co-president and partner at Guthy-Renker. “As we execute our growth strategy, we rely on EDS’ global reach, industry knowledge and technology expertise to help us deliver an exceptional customer experience.”
Posted by .(JavaScript must be enabled to view this email address) on 11/26 at 08:28 AM
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