BancTec expands French BPO presence with Document@Work deal
Document@Work is a provider of data capture services. Created in 2004, the company is recognized for its BPO expertise, which it provides for such clients as DHL and Disney.
“This transaction further enhances our BPO presence in Europe and strengthens our position as a key provider of document processing services,” said Pascal Wirth, President-Directeur General, BancTec SA. “We look forward to providing Document@Work’s customers the same outstanding services to which they are accustomed, as well as to growing our customer base throughout France.”
BancTec France recently opened a new office and BPO facility in Noisel to begin servicing most of Document@Work’s existing contracts.
Over the past year, BancTec’s global BPO practice has grown to include 8 processing centres in North America and 13 in Europe. Services provided include loan origination processing, mail processing, payment processing, document and voucher processing, hosted archive, healthcare revenue cycle management, accounts payable processing, invoice processing and complaints handling.