AstraZeneca commissions Cognizant BPO for another five years
Cognizant, the BPO provider, has signed a five-year agreement with AstraZeneca to provide application maintenance services to the company’s global enterprise in research, clinical development, and sales and marketing. The agreement will further expand Cognizant’s long-standing relationship with the pharmaceutical major.
Under the expanded agreement, Cognizant will work with AstraZeneca’s Global Shared Services organization and implement end–to-end application maintenance services. Cognizant will provide these services by leveraging its global delivery network, talent pool and best practices. This is expected to ensure a predictable service model, reduce the overall cost of IT ownership, and deliver year-over-year efficiency improvements.
“Our strategic partnerships will enable us to streamline operations efficiency, raise standards and deliver world-class services. The selection of Cognizant will allow us to leverage their global operations to meet the needs of our business and increase our focus on our core business—to make the most meaningful difference to patient health through great medicines,” commented Richard Williams, Global CIO at AstraZeneca.
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