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News for Travel & Transport

Wednesday, May 31, 2017
BA Boss denies outsourcing was the root cause of their latest woes
British Airways CEO Alex Cruz has explained what went wrong in the catastrophic IT meltdown which caused chaos for hundreds of thousands of passengers – and claims it was nothing to do with outsourcing.

Thursday, January 05, 2017
New Record for New Cars Sold in UK
2016 was a record year for new car sales according to the Society of Motor Manufacturers and Traders (SMMT) with sales 2% higher than in 2015, the previous high.

Wednesday, November 16, 2016
Amazon Expands Morrison’s Grocery Delivery Deal
Amazon and Morrison’s are continuing their partnership to aim at fast delivery of groceries, in an attempt to shake up the supermarket sector using new technology and speedy customer service.

Monday, November 14, 2016
Samsung to buy car tech firm Harman
Samsung has agreed to buy Harman International Industries for $8 billion.

Monday, November 07, 2016
New Rail Franchise to be Responsible for High Speed Rail
The government has announced that a new rail franchise will combine the current InterCity West Coast services with the development and introduction of High Speed 2 (HS2) services.

Easyjet Expands Webhelp Workforce
easyJet, Europe’s leading airline has created 37 new jobs at leading global customer experience and business process outsourcing company, Webhelp.

Friday, October 21, 2016
Rail Partnership Frayed by Failings
Southern Rail owner Govia has billed Network Rail for nearly £50 million during the last fiscal year for disruption to the network that was not the fault of the operator.

Thursday, October 06, 2016
Easyjet Hit By Slump in Pound
The weak pound (which has been taking a pounding…) could cost easyjet nearly £90 million in this financial year. Jet fuel is priced in dollars so the slide of the pound is hurting costs and UK tourists are finding their money won’t go as far so are maybe considering holidaying at home..

Thursday, February 18, 2016
CIO says tower model works for TfL, but not for other government departments
Transport for London (TfL) CIO Steve Townsend has condoned the SIAM tower model approach to outsourcing and claimed that it works well for TfL, in an interview with Computing published yesterday.

Wednesday, February 03, 2016
arvato secures five-year contract with BMW Group
The international business outsourcing partner arvato has won a five-year contract to provide a multichannel customer service operation for BMW Group in the UK and Ireland.

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