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News for Travel & Transport

Monday, September 03, 2018
AFest 2018 Line-up Announced
AfricaCom’s official networking event returns and will be powered by Deezer and UMG Live.

Thursday, August 30, 2018
Thomas Cook to outsource Falkirk call centre
Cook has partnered with French customer experience and business process outsourcer Webhelp to run the contact centre.

Wednesday, August 29, 2018
South Africa: The New Call Centre Destination Of Choice
What is it that’s attracting smart offshore business owners to choose South Africa as their preferred Business Process Outsourcing (BPO) service provider?

Wednesday, May 31, 2017
BA Boss denies outsourcing was the root cause of their latest woes
British Airways CEO Alex Cruz has explained what went wrong in the catastrophic IT meltdown which caused chaos for hundreds of thousands of passengers – and claims it was nothing to do with outsourcing.

Thursday, January 05, 2017
New Record for New Cars Sold in UK
2016 was a record year for new car sales according to the Society of Motor Manufacturers and Traders (SMMT) with sales 2% higher than in 2015, the previous high.

Wednesday, November 16, 2016
Amazon Expands Morrison’s Grocery Delivery Deal
Amazon and Morrison’s are continuing their partnership to aim at fast delivery of groceries, in an attempt to shake up the supermarket sector using new technology and speedy customer service.

Monday, November 14, 2016
Samsung to buy car tech firm Harman
Samsung has agreed to buy Harman International Industries for $8 billion.

Monday, November 07, 2016
New Rail Franchise to be Responsible for High Speed Rail
The government has announced that a new rail franchise will combine the current InterCity West Coast services with the development and introduction of High Speed 2 (HS2) services.

Easyjet Expands Webhelp Workforce
easyJet, Europe’s leading airline has created 37 new jobs at leading global customer experience and business process outsourcing company, Webhelp.

Friday, October 21, 2016
Rail Partnership Frayed by Failings
Southern Rail owner Govia has billed Network Rail for nearly £50 million during the last fiscal year for disruption to the network that was not the fault of the operator.

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