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News for Retail & Consumer

Tuesday, July 19, 2016
Kazakhstan enters top five developing retail markets
It may come along as a surprise, but in a report by AT Kearney’s Consultancy, Kazakhstan’s retail market was placed in fourth place out of developing countries markets, ahead of Indonesia and behind China, India and Malaysia respectively.
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Thursday, July 14, 2016
Unilever chooses Webhelp
Unilever has chosen Webhelp to handle customer contact services across Europe.
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Friday, March 04, 2016
Fears of Brexit take toll on Britain’s services sector
City forecasters have warned today that fears of a potential Brexit have started to take their toll on the UK’s economy. The most recent data obtained by City analysts shows activity in the services sector plunged last month to its lowest level in three years. If the effect persists, it would be a “hammer blow” to the growth of the British economy.
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Thursday, October 22, 2015
CCMS launches software to help clients find best contact centre service
Contact Centre Managed Services (CCMS) UK Ltd has launched an innovative new service to help clients find the best outsourced contact centre to meet their requirements.
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Monday, August 10, 2015
National Gallery director assures outsourcing will not lead to redundancies
In reaction to a letter written for the Guardian by Mark Serwotka, general secretary of the Public and Commercial Services union, National Gallery director Nicholas Penny has penned his own Guardian article ironing out some of the vagaries and misconceptions concerning the gallery’s intentions to outsource.
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Wednesday, July 29, 2015
Xerox CEO anticipates a cut of 3,000 employees worldwide in 2015
Xerox CEO and chairwoman Ursula Burns has announced that her company will be overseeing further restructuring in the latter half of 2015, which is likely to involve haemorrhaging 3,000 of Xerox’s 140,000 worldwide workers.
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Monday, July 06, 2015
TNT chooses Accenture for five-year back office deal
International logistics company TNT has chosen Accenture as an outsourcing partner, to provide and standardise back office operations as part of a five-year deal.
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Friday, May 15, 2015
Accenture Releases New Analytics Platform for Retailers and Manufacturers
Accenture has launched its new Analytics Applications Platform, analytical software focused on industry and function-specific applications.
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Wednesday, May 06, 2015
arvato Extends Texaco Deal
arvato has prolonged its relationship with Valero Energy to manage the company’s Texaco Star Rewards loyalty programme, signing a three-year extension on a deal which began in 2012.
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Friday, April 17, 2015
eClerx Buys CLX Europe
BPO firm eClerx has announced the acquisition of CLX Europe, in a deal worth up to €25 million.
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