News for Retail & Consumer
Friday, May 11, 2012
Shop Direct contracts Serco for BPO
Shop Direct has awarded a new BPO contract to Serco. The ten-year contract will start on 1 July 2012 and has a total estimated value to Serco of approximately £430m.
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Thursday, May 10, 2012
Sainsbury’s looks to develop online growth
Sainsbury’s looks to increase efficiency while investing in support for growing online platforms. The companies online services currently represent the fastest growing online UK grocery business.
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Friday, May 04, 2012
MasterCard certifies NFC for major brands
MasterCard today announced several near field communications (NFC) enabled smartphones have been certified for use with MasterCard PayPass technology.
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Tuesday, May 01, 2012
Visa’s V.me service to hit UK by autumn
Visa has confirmed that its new digital wallet service, V.me, will launch to an initial group of consumers in the UK by autumn 2012. The announcement by Visa is the latest in a number of contactless payment systems.
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Thursday, April 26, 2012
Yorkshire and Clydesdale banks hit by IT glitch
Yorkshire and Clydesdale banks have been hit by an IT glitch which has left customers unable to withdraw cash or make payments. IT is the fifth time in two months that the bank’s debit cards have been affected.
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Tuesday, April 24, 2012
Data loss: 76% of consumers stop business
A survey has revealed that most UK consumers would cease business with or leave an organisation that lost personal data.
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Friday, April 20, 2012
Smartphones to replace cash and cards by 2020
Cash and both credit and debit cards are to be made redundant by 2020. According to a survey of 1,200 technology experts by Pew Internet Research, smartphones with PayTags will become the new method of payment.
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Thursday, April 12, 2012
Apple valued at $600 billion
Apple stock prices exceeded the $600 billion mark on Wednesday, only a month after reaching $500 billion. The only other company to reach the $600 billion mark was Microsoft in 1999, which is now valued at $260 billion.
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Tuesday, April 10, 2012
Sony to axe 10,000 jobs
Sony is set to cut 10,000 jobs globally, according to Japanese business paper Nikkei. The electronics firm will lose 6% of its workforce as part of a restructuring plan under new president Kazuo Hirai.
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Friday, March 23, 2012
John Lewis creates 50 new jobs in IT
John Lewis has announced it will be hiring over 50 new IT specialists in 2012. The UK retailers have made the investment in a move to improve in multi-channel customer service offerings.
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