News for Media and Marketing
Thursday, May 03, 2012
BSkyB enters into a three year contract with Firstsource
BSkyB extends there partnership with global BPO outsourcing company, Firstsource Solutions, in a three year contract to provide and increase customer service management support.
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Wednesday, February 29, 2012
Outsourcing Yearbook eBook launched
sourcingfocus.com is proud to announce the launch of The Outsourcing Yearbook 2012.
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Monday, February 27, 2012
CIO s Role to be Short Lived, say CFOs
43% of senior finance professionals in the UK believe that the CIO role will merge with the CFO role, says a study by IT services provider Getronics.
17% of the finance professionals thought that the CIO role would disappear altogether, in the wake of the trend that 77% of CFOs have claimed greater responsibility for IT decisions in the last 12-24 months.
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Monday, July 25, 2011
WANdisco enterprise ALM app store goes live
uberApps, an enterprise app store from ALM firm WANdisco, has been launched today. It will be a one-stop-shop for firms wanting to add best-in-class ALM technologies to their software development projects.
WANdisco chief executive David Richards said the product will change the landscape in terms of "how enterprises buy and deploy software development tools."
The service provides a software development kit (SDK) for firms writing third-party applications themselves, and apps in can be peer-reviewed and rated by other users.
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Wednesday, June 29, 2011
Google Takes on Facebook
Google+ has been launched to a small group of users and invitees enables people to post status updates, share links and upload photos.
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Friday, June 11, 2010
Value of outsourcing contracts increase by 3% report finds
Last year, companies in the Forbes Global 2000 (G2000) index –the world’s largest public companies – collectively spent $71bn in annualised contract value (ACV) on outsourcing, a 3% increase over 2008.
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Friday, April 09, 2010
Comparethemeerkat signs contact centre deal with Sabio
Sabio to manage voice and data networks under three-year contract
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Monday, March 01, 2010
Playboy outsources more functions
In-house employees to decrease in order to increase profits
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Friday, January 15, 2010
UTV signs five-year BPO contract with IBM
Contract includes India’s first cloud-enabled email system
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Tuesday, November 17, 2009
Increase in contact channels ‘hampers customer service’
Agents scramble between screens, says report
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