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News for Customer Service

Wednesday, April 15, 2015
Deutsche Post Workers to Strike over Outsourcing Deal
Around 10,000 Deutsche Post workers intend to strike over the German organisation’s plan to outsource its parcel delivery service to the newly established Delivery Ltd. across 49 regional branches.

Wednesday, April 08, 2015
Apple’s Indian Outsourcing Activities Uncovered
The mystery surrounding Apple’s outsourcing relationship with Indian outsourcing providers has been revealed, thanks to research by the Times of India (ToI).