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News for Customer Service

Thursday, February 21, 2013
Management company acquired by French contact centre aiming for UK expansion
UK based HEROtsc, which employs more than 6,000 staff has been acquired by Paris based Webhelp, as part of the companies aim to increase expansion into UK markets.

Wednesday, February 13, 2013
G4S looks to draw line after failed contract with compensation settlement
After initial estimates of £50 million, G4S have finally agreed to settle with Locog for the failure to deliver on the Olympic contract, for £70 million.