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News for Customer Service

Wednesday, August 29, 2012
Disability activists prepare to protest against Atos
Protesters are preparing to launch a series of campaigns against Olympic sponsor and IT outsourcer Atos.

Tuesday, August 28, 2012
Samsung loses $12 billion of market value as Apple wins patent battle
Samsung shareholders reacted rapidly to the news of Samsung’s court defeat and a $1 billion US imposed fine, with $12 billion wiped off the market value, as shares fall by 7.5 percent in South Korea.
more acquires for $300 million, owned by InterActiveCorp, has bought About Group from the New York Times for $300 million.

Friday, August 24, 2012
G4S still under consideration for police services contacts
Bedfordshire, Cambridgeshire and Hertfordshire Police Authorities are considering outsourcing support services to G4S despite Olympic mishaps.

Wednesday, August 22, 2012
BYOD cause employees to work up to more than 20 unpaid hours
Research from the quarterly Mobile Workforce Report by iPass has shown that employees are working up to 20 unpaid hours more because of BYOD.

Tuesday, August 21, 2012
BAA gives in to Stansted Airport sale
BAA has given up on its three-year battle against the 2009 ruling by the Competition Commission for the company to sell the site.

Friday, August 17, 2012
National Audit Office criticises Atos ‘under-performance’
The Department for Work and Pensions (DWP) has been criticised by the National Audit Office (NAO), for its failure to address weaknesses regarding its medical assessments outsourcing contract with Atos.

Fire and Rescue services prepare for shared service agreement
Leicestershire, Derbyshire, and Nottinghamshire’s Fire and Rescue services are preparing to enter into a shared services agreement

Public Service Network expands with new providers announced
The Public Service Network (PSN) has announced new service providers for the public sector procurement service.

Tuesday, August 14, 2012
Axway announces Managed Service Provider (MSP) partner program
Axway who specialise in business technology solutions, have announced the creation of its Managed Service Provider (MSP) partner program.

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