News for Customer Service
Wednesday, September 07, 2011
Council to keep it local; rejects shared services
West Dunbartonshire Council has rejected a detailed shared services proposal, preferring in localised, ring-fenced services, a plan that flies in the faces of other the Scottish councils looking to merge key back office functions.
The council has rejected the notion that the Clyde Valley Partnership would save taxpayer cash and improve service quality. The scheme hoped to save £30 million per year. As the second council to drop out - from the partnership of eight – the future of the scheme could be in doubt.
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Tuesday, September 06, 2011
Fujitsu workers vote to strike
HMRC, the Office of National Statistics and the DVLA could be affected as PCS union members at Fujitsu vote in favour of strike action.
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