News for Call centre
Friday, January 11, 2008
Gartner predicts outsourcing growth
Gartner Says Worldwide Outsourcing Market to Grow 8.1 Percent in 2008
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Friday, August 31, 2007
Accenture signs BPO deal with United Utilities
Accenture is helping United Utilities, which manages and operates electricity distribution and wastewater networks in northwest England, improve its customer service performance through a nine-year business process outsourcing agreement.
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Monday, July 02, 2007
BFSI sector squandering cash on offshore call centres
UK financial services companies are wasting money and damaging customer relations by offshoring call centres, according to a study by Compass Management Consulting.
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