News for Call centre
Wednesday, February 29, 2012
Outsourcing Yearbook eBook launched
sourcingfocus.com is proud to announce the launch of The Outsourcing Yearbook 2012.
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Tuesday, February 28, 2012
Business and Professional Services Sector Performing Better Than Expected, says CBI.
Despite the tough marketplace of the past quarter, numbers employed in Business & Professional Services grew (+10%) for a fourth quarter running, defying expectations of a decline (-11%). Firms expect headcount to continuing rising at a similar pace in the coming three months (a balance of +8%).
And the slowdown is not as rapid as previously predicted. Over the past three months business volumes declined at a slower pace (-11%) than had been expected (-20%). The decline in business values was more marked (-31%).
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Tuesday, February 21, 2012
Conduit Creates 600 Cardiff Jobs
American call centre company Conduit is creating 600 jobs in Cardiff, to provide homecare service for British Gas.
Conduit already employs nearly 2000 people in South Wales.
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