News for Call centre
Friday, November 27, 2009
Thames Water call centre could relocate to India
Household water bill cuts cause utility to explore offshoring
more
• (0)comments
Thursday, November 19, 2009
Increase in Nigeria contact centres by 2015, says Frost & Sullivan
Despite industry challenges contact centre market is set to grow
more
• (0)comments
Wednesday, November 18, 2009
Unitech Wireless signs five-year customer service Contract with Genpact
BPO provides increased focus on customer relations
more
• (0)comments
Tuesday, November 17, 2009
Increase in contact channels ‘hampers customer service’
Agents scramble between screens, says report
more
• (0)comments
