News for BPO
Tuesday, February 05, 2008
Citigroup shelves sale of BPO unit
US banking giant Citigroup has temporarily halted the sale of its business process outsourcing (BPO) unit in India, according to local press reports.
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Monday, February 04, 2008
CGI Awarded $27Million Contract Centres for Medicare and Medicaid Services
CGI Federal, Inc., a wholly-owned U.S. operating subsidiary of CGI Group Inc., today announced that the U.S. Department of Health and Human Services, Centers for Medicare & Medicaid Services (CMS) has chosen CGI to implement CMS’ Provider Enrollment Chain and Ownership System (PECOS) One-Stop-Shop release.
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Friday, February 01, 2008
South West Water Taps Accenture to Enhance Its Customer Service
Accenture will provide South West Water with customer-care and billing services and manage South West Water’s back-office operations under a 10-year outsourcing agreement the two companies signed recently.
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Thursday, January 31, 2008
Genpact signs Ceridian BPO deal
Genpact has announced a multi-year BPO deal with Ceridian Corporation, a leader in payroll processing, human resources management and employee benefits and assistance programmes.
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Wednesday, January 30, 2008
Diligenta secures £100m Sun Life BPO deal
Diligenta, a subsidiary of Tata Consultancy Services, has won a contract to deliver Business Process Outsourcing services to support Sun Life Financial of Canada UK's operations.
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Tuesday, January 29, 2008
India’s BPO industry set to reach £25bn by 2012
India's business process outsourcing companies could attain revenues of up to £25bn by 2012, but the industry will need greater investments in education and infrastructure by the government, according to a report.
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Friday, January 18, 2008
Xchanging acquires France’s Mercuris
Xchanging plc announces international expansion of Procurement Outsourcing Services with acquisition of Mercuris SA in France
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Xchanging plc announces international expansion of Procurement Outsourcing Services with acquisition
Xchanging, the pure-play business process outsourcing company, is pleased to announce that it has extended its procurement operations in France with the acquisition of 100% of the share capital of Mercuris, a procurement service provider based in Paris.
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Thursday, January 17, 2008
Europe was most active market in 2007, says TPI
Europe has seen its first ever year as the world’s most active outsourcing market, according to the latest Quarterly Index from sourcing advisors TPI. In 2007, Europe surpassed the Americas in both the number of contracts awarded in the region and in total value. The year saw 220 contracts signed in Europe, yielding a total value of €32.7 billion. In the Americas, 194 contracts were signed worth a total value of €21.3 billion.
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Tuesday, January 15, 2008
Alsbridge and iMPOWER partner to tackle transformation in Local Government
Alsbridge, the outsourcing, shared services and offshoring advisory firm is to partner with iMPOWER to provide practical support to local authorities in managing shared services programmes.
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