News for BPO
Friday, July 01, 2011
HSBC announces 700 job cuts
HSBC has announced it is to cut 700 UK jobs.100 of the roles are being cut are in IT operations and back office functions such as HR, finance and compliance.
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Outsourcing could save housing sector 2.9 billion per year, research shows
1.8 billion could be saved by social landlords if they outsource housing service and maintenance, says a new piece of research by Credo.
Only 60% of councils, ALMOs and housing association currently outsource housing maintenance and service management.
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Wednesday, June 29, 2011
Lambeth Council Signs £60m Deal With Capita
London borough of Lambeth has announced a 10 year extension of its deal with Capita.
The deal – worth £60m - will see Capita provide a range of services including call centre management and ICT support services.
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Friday, June 24, 2011
BP to Blame, Not Us, Says Transoceant.
BP’s partner in the Deepwater Horizon disaster has blamed them for the majority of the failures that preceding the oil spill.
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Wednesday, August 25, 2010
Lloyds extends its managed factsheet service contract with Factbook
The Lloyds Banking Group (LBG) has awarded Factbook, a specialist provider of fund reporting, marketing and data management solutions to the investment community a extension of their managed factsheet service.
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Friday, August 20, 2010
India management process market to grow 31% in 2010 - Gartner
India domestic process management services (PMS) segment forecast to reach $683m in 2010, a 31.1% increase from 2009 revenue of $521m, according to global consultancy Gartner.
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Thursday, August 19, 2010
Teleperformance acquires beCogent
Contact centre provider Teleperformance Group has wholly acquired UK-based contact centre business beCogent.
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Wednesday, August 18, 2010
Global outsourcing activity shows Q2 growth: Everest
The global outsourcing market saw a 12% increase in transaction volumes with continued growth led by Business Process Outsourcing (BPO) services, BFSI sector deals contributing one-fifth of overall global market activity, and North America and Europe driving three-fourths of all global transactions.
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European national lottery awards licensing contract to Convergys
A major European national lottery has awarded relationship manager Convergys Corporation a multi-year licensing, support, and maintenance contract.
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Tuesday, August 17, 2010
Tamil Nadu reveals rural BPO policy
According to reports, the government of the Indian state of Tamil Nadu has revealed a special policy offering capital and training subsidy to rural business process outsourcing (BPO) units.
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