News for BPO
Wednesday, August 25, 2010
Lloyds extends its managed factsheet service contract with Factbook
The Lloyds Banking Group (LBG) has awarded Factbook, a specialist provider of fund reporting, marketing and data management solutions to the investment community a extension of their managed factsheet service.
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Friday, August 20, 2010
India management process market to grow 31% in 2010 - Gartner
India domestic process management services (PMS) segment forecast to reach $683m in 2010, a 31.1% increase from 2009 revenue of $521m, according to global consultancy Gartner.
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Thursday, August 19, 2010
Teleperformance acquires beCogent
Contact centre provider Teleperformance Group has wholly acquired UK-based contact centre business beCogent.
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Wednesday, August 18, 2010
Global outsourcing activity shows Q2 growth: Everest
The global outsourcing market saw a 12% increase in transaction volumes with continued growth led by Business Process Outsourcing (BPO) services, BFSI sector deals contributing one-fifth of overall global market activity, and North America and Europe driving three-fourths of all global transactions.
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European national lottery awards licensing contract to Convergys
A major European national lottery has awarded relationship manager Convergys Corporation a multi-year licensing, support, and maintenance contract.
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Tuesday, August 17, 2010
Tamil Nadu reveals rural BPO policy
According to reports, the government of the Indian state of Tamil Nadu has revealed a special policy offering capital and training subsidy to rural business process outsourcing (BPO) units.
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Monday, August 16, 2010
ITC and Oracle join forces in loyalty and marketing BPO services
Global IT services & solutions company ITC Infotech, fully owned subsidiary of ITC Ltd, is working with Oracle to provide Loyalty & Marketing based BPO services.
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Thursday, August 12, 2010
M&Y Data Solutions rebrands to M&Y Global Services
Business process outsourcing (BPO) provider M&Y Data Solutions has officially changed to M&Y Global Services.
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Wednesday, August 11, 2010
India protests US bill on foreign workers visas
New Delhi has pronounced itself against the hike on the US visa fees for foreign workers; India termed the bill "discriminatory".
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Tuesday, August 10, 2010
Aditya Birls expands BPO operations
Aditya Birla Minacs, the business process outsourcing (BPO) arm of the USD 28 billion Aditya Birla Group, expanded its operations in Eastern India with the inauguration of its 31st and 32rd delivery centers in Kolkata and Ranchi respectively.
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