News for BPO
Tuesday, March 30, 2010
NOA launches CSR and ‘greensourcing’ survey
Participants could win Mark Kobayashi Hillary's popular Talking Outsourcing book
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Monday, March 29, 2010
Indian domestic BPO to grow to $1.2bn by 2011
Market will expand by 19 per cent by 2013
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Friday, March 26, 2010
Three quarters of organisations ‘disappointed’ with offshoring
But two-thirds of organisations are still planning to offshore IT projects
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Tuesday, March 23, 2010
UniRush inks Firstsource BPO deal
Card issuer to outsources customer care management
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Friday, March 19, 2010
£25bn a year wasted in public sector procurement
Disorganised outsourcing and procurement is squandering money, says IOD
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Global outsourcing contracts set to climb in 2010
Cloud computing and multi-sourcing to drive BPO rise, says TPI
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Thursday, March 18, 2010
Certification mark set to enter outsourcing industry
India set to introduce regulations in bid to compete on a global scale.
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Tuesday, March 16, 2010
Virgin Atlantic plans customer service centre
New centre will create 200 jobs
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Wednesday, March 10, 2010
Intelenet acquires service arm of UK transport company
BPO firm plans to increase UK employees from 300 to 2,000
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Monday, March 08, 2010
Support for Public Sector outsourcing grows
Capita and the CBI speak out on sector’s sourcing needs
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