News for BPO
Thursday, May 17, 2012
Outsourcing firm Atos enters into final test phase for the Olympics
Outsourcing company Atos is set to enter into the final test phase of its Olympic Games support systems.
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Monday, May 14, 2012
UK outsourcing sales plummets 80% for Logica
Logica have reported a plummet of 80 percent in first quarter results in UK outsourcing compared to last year.
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Friday, May 11, 2012
Shop Direct contracts Serco for BPO
Shop Direct has awarded a new BPO contract to Serco. The ten-year contract will start on 1 July 2012 and has a total estimated value to Serco of approximately £430m.
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Tuesday, May 08, 2012
WNS and GT Nexusenter strategic partnership
WNS (Holdings) Limited has announced it has entered into a strategic partnership with GT Nexus to deliver platform-based BPO services and solutions to the Shipping and Logistics industry.
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Gemalto wins DVLA contract as IBM misses out
Gemalto has been awarded has been awarded the contract for the management of UK drivers’ licences by The Driver and Vehicle Licensing Agency (DVLA). IBM had previously held the contract, believed to be worth £60 million to £300 million.
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Tuesday, May 01, 2012
Visa’s V.me service to hit UK by autumn
Visa has confirmed that its new digital wallet service, V.me, will launch to an initial group of consumers in the UK by autumn 2012. The announcement by Visa is the latest in a number of contactless payment systems.
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Tuesday, April 24, 2012
US suspends offshore programme
The United States Agency for International Development (USAID) has suspended funding for a training programme for offshore Filipino nationals. The trainees were educated to work in English speaking call centres.
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Monday, April 23, 2012
UK outsourcing is expected to grow rapidly in the second half of 2012
The Information Services Group’s (ISG) predicts that UK outsourcing will increase in the second half of 2012 after the strongest results in decade in 2011.
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Friday, April 20, 2012
SMEs advised to consider outsourcing
SMEs should outsource peripheral operations to allow them to focus on core functions, according to an IT services provider.
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Tuesday, April 17, 2012
NHS24 contracts Capgemini and BT for £100m
NHS24 has awarded a £100 million contract to Capgemini and BT. The health board is the Scottish equivalent of the national health helpline, NHS Direct. Capgemini and BT will be working to deliver a new customer relationship management (CRM system) as well as applications, infrastructure and managed services for voice and data.
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