Friday, November 28, 2008
Marconi signs £450m ITO deal with CSC
CSC has signed a £450 million ITO agreement with Marconi Corporation.
Thursday, November 27, 2008
Financial services outsourcing slowdown will regain momentum in early 2009
Outsourcing financial services could regain momentum in early 2009, according to a report from the Everest Research Institute.
Akbank takes on Patni for CRM solution
Patni Computer Systems has won a contract with Akbank, Turkey’s leading bank, to implement a new CRM system.
Wednesday, November 26, 2008
Capgemini buys in Czech Republic
Capgemini has moved to purchase Empire and its subsidiary Sophia Solutions, local outsourcing companies in the Czech Republic.
Guthy-Renker extends BPO agreement with EDS
Guthy-Renker, a US-based direct response marketer, has extended its BPO contract with EDS for US$531 million.
Tuesday, November 25, 2008
Rabo Vastgoed Group outsources IT services management to Atos Origin
Rabo Vastgoed Group, an international real estate organisation, has signed a five year outsourcing deal with Atos Origin.
Monday, November 24, 2008
Megadeals soften worldwide, according to IDC
The value of the top 100 outsourcing deals decreased by 39.2% from US$96.2 billion in 2006 to US$58.6 billion in 2007, says IDC
Satyam poised to win Railway IT Contract
Satyam Computer Services is tipped to win a significant IT outsourcing contract from Indian Railways, according to the Economic Times of India.
Friday, November 21, 2008
30 percent of new customer service and support deals will be delivered by SaaS by 2012, says Gartner
Organisations are experiencing project savings of 25 to 40 percent by deploying CRM applications in a software as a service (SaaS) model, according to Gartner.
Steria and Land Registry sign £50m ITO partnership
Steria and Land Registry have today announced a five year ITO partnership, worth £50 million to provide a managed ICT service for the organisation's Distributed IT Infrastructure (DITI).