News Analysis
Outsourcing away
by Francinia Protti-Alvarez
India already holds at least 50% of the global outsourcing market, and has become the world's back office where Western firms set up call centres, number-crunching and software development outlets to cut costs.
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Double Dips: not as exciting as you may think
by Francinia Protti-Alvarez
All things considered, this has been a successful week for the outsourcing community, with a spate of newly signed projects and announcements arriving in all of our inboxes on a daily basis to warm the cockles of even the most hardened doom-and-gloom monger.
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Of expectations and legal battles in outsourcing
by Francinia Protti-Alvarez
In recent weeks, IBM has been in the news the other side of the Atlantic as it tries to respond to two legal cases brought against it.
It is interesting to note how, despite the maturity of the outsourcing sector – particularly in the US - it seems as though the issue of managing relationships and expectations is a skill that has not yet been perfected by the industry.
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Public Sector Sourcing Success
by Morgan F
A report this week from Deloitte has questioned local councils’ ability to manage IT outsourcing contracts effectively. The research also claims that councils' mega-outsourcing days are numbered. sourcingfocus.com looks at where councils are going wrong and why does this mean the demise of large IT outsourcing deals?
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Source Aid?
by Morgan F
This week Time Magazine online published an article that asked ‘Could the information economy help narrow the gap between the rich and the poor?’ sourcingfocus.com looks at what implications this has in reference to outsourcing and offshoring.
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The Wipro Effect
by Morgan F
As Wipro releases its second quarter revenue results, sourcingfocus.com analyses what affect this has had on the Indian outsourcing industry and what the future has in store.
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Where did all the grads go?
by Morgan F
Businesses that outsource to UK based suppliers tend to keep jobs onshore. Graduates have a chance to learn the vital basics and the UK moves into the future happy in the knowledge that it has a well skilled workforce. The problem is, many of the biggest businesses are not using UK suppliers, instead they are opting to offshore. Sourcingfocus.com debates whether this gap is quickly becoming a void.
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IT spending down but do not fret!
by editor
Gartner forecasts released early this week will have confirmed what most CIO’s knew and have been struggling with over the last year and a half. The recession has truly hit the IT industry with global spending down six percent to $3.2 trillion in 2009 compared to $3.4 trillion in 2008. sourcingfocus.com asks what CIOs can do to adapt their organisations for a leaner IT outlook.
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Green IT – A CFO’s best friend
by editor
Green IT has been on the radar of service providers and end users for some time now. Increasing regulations involving carbon reduction, energy efficiency and environmental impact have meant that green IT has crept up the boardroom agenda and is now probably one of the most discussed topics amongst C level executives.
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Sri Lanka stepping into the outsourcing spotlight
by editor
Sri Lanka has had its name in the press a great deal over recent years, coming to a grand crescendo in the past few months. The Tamil Tigers conflict has caused a vast amount of opinionated articles to be written, some neutral, but most cast a dark cloud over Sri Lanka’s politics and military activity. However, the 25 year conflict appears to have reached a final conclusion and, while the rest of the world pick through the pieces of the aftermath, Sri Lanka is setting it’s sights on building the country into an outsourcing hub.
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