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News Analysis

Find Out What Mega-trends are Impacting on the Shared Services Industry
by Jeremy Coward

The Shared Services and Outsourcing Network (SSON) has released a report covering the impact of five mega-trends on the shared services industry: optimised services, digital automation, data analytics-driven business intelligence, new skill sets and customer-orientated services.
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Innovation in Outsourcing and the Rise of the CXO
by Jeremy Coward

The ‘Innovation Reality Report’ published by Aecus in February 2015 is enough to make any individual working in the world of outsourcing optimistic. Innovation is a concept that has encountered a lot of scepticism on the vertical side of the outsourcing industry. Paul Morrison, Head of Outsourcing Innovation at Aecus, defines innovation as...
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Outsourcing This Week: News Breakdown and Analysis (28th Feb - 6th March 2015)
by Jeremy Coward

Outsourcing news breakdown and analysis for the last seven days.
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IT Industry Clashes with UK Government over Public Contracts
by Jeremy Coward

In the build up to the UK general election, the IT trade association TechUK has called out the UK government over its public procurement policies.
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How Bitcoin Could Improve Crowdsourced Outsourcing
by Jeremy Coward

Crowdsourcing is sometimes hailed as outsourcing modernised for the 21st century. In theory, crowdsourcing should offer companies more flexibility, less overhead costs, and plenty of healthy competition which will boost outsourcee productivity. However, those perks come hand-in-hand with some less appealing aspects...
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The New EU Public Procurement Laws: What you need to know
by Jeremy Coward

On 5 February, new EU public procurement laws were laid by parliament which are due to come into effect 26 February 2015. This is your high-level guide to the new laws – below we’ve documented everything you need to know about the EU public procurement rule changes.
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Labour’s Outsourcing Plans Put Public Sector at Risk
by Jeremy Coward

Yesterday, the Telegraph reported that Jon Cruddas, Ed Miliband's top policy chief, has said that the public sector should no longer allocate outsourcing contracts to firms that prioritise making money over 'social purpose'.
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The Reinvention of Xerox and What It Means for Outsourcing
by Kerry Hallard, CEO at National Outsourcing Association

Xerox has undergone an impressive transformation over the past several decades. During its 77 years of business, the company has expanded from a manufacturer of printing equipment into a corporate leader spanning a number of industries. What’s more, in terms of strategy, attitude and culture, Xerox has become the epitome of what it means to be a great outsourcer.
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A cheeky little innovation in outsourcing
by sourcingfocus.com

Yesterday a news story did the media rounds concerning a high-paid US software developer outsourcing undisclosed work to China. This example represents one of the most resourceful and innovative uses of outsourcing available and should be commended, if not for the violation of multiple company practices.
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Privacy failings hits NHS Trusts in the pocket
by sourcingfocus.com

Last June Brighton and Sussex University Hospitals NHS Trust received a fine of £325,000, after patent medical records appeared on hard drives up for auction on the Internet.
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