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News Analysis

A new outsourcing reality
by By Paul Johnson, Head of Development, First Clarity

It seems that the offshoring boom of the past three years is over and we are facing a new outsourcing reality. Recession and related fears created that spike in demand. Now, I believe, ongoing economic uncertainty and a return to recession in the UK, coupled with some of the consequences of offshoring are leading to a new turn in the market.
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How can we solve outsourcing and insourcing not working in the service supply chain
by Mike Heslop, founder of Centrex Service

The insource versus outsource debate has long been discussed across all industries, but neither has become the defacto as both have continued to encounter problems. As a solution to this, a new proposition being brought to the market; leansource.
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Don’t let your business lose out during the London 2012 Olympics
by David Sturges, CEO of WorkPlaceLive

The 100 day countdown to the London 2012 Olympics Games has started. With 10.8 million tickets on sale and an estimated population influx of up to three million people in London travelling at peak times – transport disruptions, public disorder, road closures or staff absences are likely to impact businesses this summer.
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Avoiding the hullabaloo surrounding cloud strategy
by Todd Barr, CMO at Alfresco, open source social ECM provider.

With all the hullabaloo about cloud floating around in the content management world, here’s a handy tool to help you evaluate your ECM vendor's cloud strategy, to see if it fits what you are looking for.
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No red tape please, we’re British.
by Stephen Allen FRSA, Public and Private Sector Advisor and Blogger

So an election pledge becomes policy! From 1st April, unless there is a "strong business case" or a "matter of National Security", all Central Government IT contracts will be capped at £100m.
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Shared services – do VAT exempt schemes provide real value?
by Sheila Bryant,

Outsourced services from dynamic, dedicated private sector providers still set the industry benchmark, argues Leading Services’ Sheila Bryant
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We know where what you’re doing, but does the Government know what it’s doing?
by Rob Sheldon, DWF associate partner, commercial & IP

This week, the Government caused a stir when it announced plans to introduce legislation to allow authorities to monitor the online activity of everyone in the UK
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IT security lessons that Australia can teach us
by Paul Kenyon, COO of Avecto, on how the Australian Defence Signals Directorate

The Australian economy - under the respected guidance of its 27th Prime Minister Julia Gillard and her federal team - is carving out a name for itself in the IT security arena.
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EU Data Protection Proposals: Outsourcing and Employee Data Issues
by Matthew Howse, Partner, and Celia Kendrick, Associate, at Morgan Lewis

Outsourcing arrangements often require the transfer of employees’ personal data from the customer to the supplier or vice versa.
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Offshoring v Onshoring - Which Way is the Pendulum Swinging?
by Adrian Guttridge, EMEA Head of BPO, HP Enterprise Services.

In recent years, we have seen UK businesses moving away from the tendency to outsource business functions overseas and once again seeking delivery of these services within their borders.
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