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News Analysis

Offshoring v Onshoring - Which Way is the Pendulum Swinging?
by Adrian Guttridge, EMEA Head of BPO, HP Enterprise Services.

In recent years, we have seen UK businesses moving away from the tendency to outsource business functions overseas and once again seeking delivery of these services within their borders.
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Time to Look Again at Outsourcing
by Joanna Sedley-Burke, Business Development Director, Sovereign.

It is nearly four years since the banking crisis precipitated the recession and the majority of global businesses have cut costs to the bone.
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ITC Infotech : Journey from XP to Windows 7
by ITC Infotech

ITC Infotech, Heineken and Insight took part in a webinar on the 22nd September 2011 which discussed in detail the issues, risks and processes associated with migration to Windows 7, from each perspective
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Procurement BPO - Helping you Accelerate Value Realisation For Your Company
by Philip Allouche – Head of Solutions

Often BPO is used by Procurement as a means of applying labour arbitrage, exporting a bundle of processes and activities off-shore, for these processes then to be optimised overtime.
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Don’t Let Clouded Thinking Make You Forget The Network
by Michel Robert, Managing Director, Claranet UK

All businesses that have outsourced, or intend to outsource, parts of their IT infrastructure should consider the vital importance of the network to the successful operation of their cloud service, according to Michel Robert, Managing Director, Claranet UK.
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Persuading Staff to “Pull in the Same Direction”
by Shirley Barnes, Client Relationship Director, Dinamiks Limited

Persuading staff to “pull in the same direction” can deliver hard business benefits, writes Shirley Barnes, Client Relationship Director, Dinamiks Limited
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How a Business Can Benefit From Employee Legislation
by Shirley Barnes, Client Relationship Director, Dinamiks Ltd

It’s not necessarily the burden it first appears to be, writes Shirley Barnes, Client Relationship Director, Dinamiks Ltd
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A Time of Change : From Print to Digital?
by Emmanuel Benoit, Jouve Group.

Despite the troubles in the global economy, the worldwide book market is continuing to grow. It was worth $ 75 Billion in 2010, and is expected by Outsell to hit $ 79.4 Billion in 2013.
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Making Global Delivery Work
by Andrew Brabban, CTO Applications, Fujitsu UK & Ireland

Five factors that determine the success or failure of a globally delivered applications project
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Unrest puts Egypt’s outsourcing credentials at risk
by Ovum lead analyst Peter Ryan

As the crisis in Egypt continues, Ovum lead analyst Peter Ryan asks what the effect on the country’s outsourcing market will be.
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