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Industry News

Wednesday, September 12, 2018
Arvato CRM Solutions identified as a “Leader”  in NelsonHall’s NEAT vendor evaluation for Digi
Recognized for ability to deliver immediate business and cost benefits to clients and meet future requirements.

Hotellobot: The World’s First Personal Hotel Concierge Robot
The only hotel concierge robot in the world.

Thursday, September 06, 2018
TSB announces Paul Pester to step down as CEO
Richard Meddings to become Executive Chairman on interim basis.

Monday, September 03, 2018
Two-thirds of UK businesses not insured against information security breaches and data loss
NTT Security report highlights worrying trend in UK businesses.

AFest 2018 Line-up Announced
AfricaCom’s official networking event returns and will be powered by Deezer and UMG Live.

Intelenet opens a new Global Delivery Centre in Jordan
Intelenet Global Services consolidates Middle East presence.

Thursday, August 30, 2018
Thomas Cook to outsource Falkirk call centre
Cook has partnered with French customer experience and business process outsourcer Webhelp to run the contact centre.

Wednesday, August 29, 2018
South Africa: The New Call Centre Destination Of Choice
What is it that’s attracting smart offshore business owners to choose South Africa as their preferred Business Process Outsourcing (BPO) service provider?

Allied Dispatch Solutions drives customer service experience and productivity with NewVoiceMedia
Significant increases in productivity after implementation of NVM Platform.

Tuesday, August 21, 2018
ISG Awarded Place on UK Government’s G-Cloud 10 Framework
Award secures ISG's role helping UK public sector drive cost savings for taxpayers.

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