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Industry News

Thursday, March 21, 2019
TTEC reports significant customer growth across Europe
TTEC reports significant customer growth across Europe as demand for digital solutions rapidly increases, and looks forward to sharing details during upcoming Call and Contact Centre Expo
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Tuesday, February 05, 2019
TTEC in EMEA expands its European footprint with operations in Athens, Greece
TTEC Establishes Customer Experience Operations in Greece, Extends European Footprint to Provide Regional Expertise: 250 new customer care and omnichannel interaction management associate positions soon available to support local economy
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Monday, December 03, 2018
GSA Announces the Winners from the UK Awards 2018!
The GSA UK Awards winners were announced at the Marriot Grosvenor Hotel London.
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Tuesday, October 30, 2018
GSA Announces the UK Awards 2018 Finalists!
The GSA UK Awards now in its fifteenth year recognises and celebrates the efforts of companies who have demonstrated exceptional innovation and best practice in their sourcing.
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Tuesday, October 23, 2018
Sykes Enterprises Acquires RPA Service Provider Symphony Ventures Limited
Sykes Enterprises, Incorporated Acquires Pure-Play & Best-of-Breed RPA Service Provider Symphony Ventures Limited
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Tuesday, October 09, 2018
NHS Foundations Trust employs Thoughtonomy Virtual Workers
East Suffolk and North Essex NHS Foundation Trust employs Thoughtonomy Virtual Workers alongside human teams to improve patient experience and boost employee satisfaction
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Friday, September 21, 2018
Wipro Partners with King’s College London and Sheffield Hallam University to strengthen STEM educa
To support King’s College London in offering the first Master of Arts in STEM Education in the UK and launch Teacher Fellowship and Teacher Mentor programmes with Sheffield Hallam University
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Thursday, September 20, 2018
ABSL announce jury for ABSL Diamond Awards
Kerry Hallard, CEO and President of the Global Sourcing Association announced as one member of the jury.
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Pharmacy2U Selects RingCentral for Innovative Omnichannel Communications
UK’s largest online pharmacy to add more digital communication channels and streamline contact centre operations as growth accelerates.
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Eggplant Launches Intelligent Robotic Process Automation Solution
Eggplant RPA can automate anything a person can do, across any App, Website, System or Process.
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