KPO: The way to go?
by Nicolette Allen
Vendors and end-users alike have been aspiring towards KPO for the last couple of years. But where has all the talk got us, asks Nicolette Allen? more
The end of ‘quick win’ outsourcing
by Daniel Naoum, co-founder, Valueshore
Daniel Naoum, co-founder of Valueshore, says that sourcing success going forward will not be based on… more