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55 percent of telecos will increase outsourcing according, says Firstsource.

Reduced customer spend driving interest  more >>

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• Cinepolis Partners signs three-year IT outsourcing contract with IBM
• Transportation Security Administration signs $493 million contract with CSC
• Xerox to acquire Affiliated Computer Services
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Risky Business?
by Mitesh Patel, Managing Director of outsourced technology infrastructure provider, Fifosys
How many mid-market and SME organisations are unknowingly risking the business because they have failed…
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• Give customer service a seat on the board
• Testing times?
• Offshore outsourcing for small and mid-sized companies

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Wednesday, September 23, 2009

Mauritius: A plan for outsourcing success?.

A Q&A with the Minister of Information and Communication Technology more >>

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• Survive and Thrive in the Economic Crisis
• Legal eagles: Are outsourcing deals in safe hands?
• We need to tackle client dissatisfaction with payroll outsourcing

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