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IBM buys ILOG.

IBM has announced that it will acquire ILOG, the Paris-based software company, in a deal valued at $340… more >>

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• Anglian Water signs sizeable comms deal
• Capgemini acquires Getronics application services unit for €255m
• EDS signs ITO agreement with CAT Group
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Latest Analysis

Online brand threat requires a new approach, says Ovum.

Ovum discusses the changing environment for IP and copyright protection brought on by the continued growth… more >>

Other News Analysis

• Outsourcing booming in tough climate, says TPI
• TCS hit hard by falling rupee
• HCL makes UK financial services acquisition
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Opinion Pieces

Outsourcing - It’s about the Customer Experience
by Alastair Hanlon, director, Industry Solutions, Convergys
Outsourcing: is it just a way to cut costs, or can it be much more? Alastair Hanlon, director, Industry…
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Other Opinions

• Healthcare: outsourcing options in a world of scarce capital
• Islamic finance: the key questions and opportunities
• Beyond BPO: the move to knowledge process outsourcing (KPO)

Latest Blog

Thursday, July 31, 2008

Better out than in? TfL and Nowich Union.

The downturn finds two organisations taking very different approaches to their outsourcing needs, says… more >>

Other

• BPO: out of Africa for now
• Sustainability is the green-eyed monster
• Fujitsu departure causes aftershocks in NHS

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