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SaaS – time to jump-in?
by sourcingfocus.com
The SaaS undercurrent is growing at a rapid pace and looks on course to confirm its place as the true future of enterprise software delivery. sourcingfocus.com finds out whether now is the time to cast off your legacy IT and go virtual.
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Olympic Procurement
by sourcingfocus.com
sourcingfocus.com investigates the procurement procedures behind the IT strategy for the 2012 Olympic Games.
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The evolution of the contact centre
by sourcingfocus.com
As we all know, business process outsourcing (BPO) has taken off in recent years and now we are seeing this form of outsourcing overtaking ITO in growth. The BPO sector has evolved into a vibrant and competitive market and we have seen many new players from all corners of the globe enter the fray. Contact centres are synonymous with BPO and contact centre vendors provide the most customer centric service of the entire outsourcing industry.
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Innovate or die
by sourcingfocus.com
sourcingfocus.com explores the importance of innovation in outsourcing
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Virtual Growth
by sourcingfocus.com
From the moment we wake, to the moment we shut our eyes for the day, our ears and senses are bombarded with the buzz of new media, web 2.0 and now virtualisation. The stats machine that is Gartner, recently announced that they (along with the rest of the world) expect virtualisation to grow over the next couple of years.
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Howdy partner
by sourcingfocus.com
Outsourcers are looking for partnerships not ‘contracts’ to face today’s business challenges
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NHS Shared Business Services
by sourcingfocus.com
All organisations are reining in their expenditure and focusing on the bottom line. During the current economic climate, the public sector is particularly prone to hefty cutbacks and ambitious saving targets.
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Going green worldwide
by sourcingfocus.com
The green wave is washing its way through the supply chain and is increasingly making outsourcers take notice.
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Service Effect: The future of outsourcing contracts?
by sourcingfocus.com
Outsourcing is an industry which thrives in a recession but we are seeing the rise of an outsourcing model that treats suppliers more like strategic partners rather than external cost cutters.
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