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Features

Can outsourcing work for SMEs?
by Neal Gandhi, chief executive of Quickstart Global.
For big companies, outsourcing works. If you’re Barclays Bank and you want to write a new core system and want to outsource that development to Infosys in India, it is absolutely the right thing to do.
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Collaboration is key - British Standard 11000
by Paul Corrall
The publication of the British Standard (BS) 11000 last month is a landmark for the world of business.
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Operating Model Strategy
by Gordon Easden, practice head, FusionExperience
The insights garnered into our first interactive webinar ‘Operating Model Strategy’ were fascinating. Although the webinar targeted the asset management sector, the issues raised were sector agnostic.
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Commonwealth fiasco:  Will India lose its offshoring crown?
by Paul Corrall
The Commonwealth Games were a fantastic opportunity for India to showcase its confidence and modernity on a global stage. So what went wrong?
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Local Government IT Managers must think laterally about IT resources
by Ewen Anderson, Managing Director, Centralis Ltd
In an uncertain economy, our instinct is to make the best with what we have, rather than splash out on new products.
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Talent Management in Outsourcing
by Paul Corrall
Time and time again through surveys, questionnaires and online response forums, the response to what makes a positive outsourcing agreement always results in the same answer. The people.
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Managing and motivating talent for outsourcing success
by Jane Williams
Jane Williams, Head of Talent Management and Learning at Siemens IT Solutions and Services discusses the opening up of opportunities and career progression for individuals part of IT or business process outsourcing agreements.
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National Outsourcing Awards 2010 - 21st October 10
by Paul Corrall
The 7th annual National Outsourcing Association Awards was a glamorous affair, attracting the biggest names in the outsourcing industry at the Park Plaza Riverbank hotel.
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Spending Review and Outsourcing
by Paul Corrall
George Osbourne has announced 19% average cuts to departmental budgets, revealing some of the deepest cuts in public spending in decades.
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Nearshoring – A surge of destinations and benefits.
by Paul Corrall
Nearshoring is fast becoming a significant option within the industry. An option which is seen as being more skill specific (in terms of vertical expertise) and practical for companies with a mixture of complex, high-end projects.
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Outsourcing? No thanks, we’re European
by Paul Morrison
Outsourcing is second nature in the UK. But across the channel, in the major economies of Germany, France, Spain and Italy very different views prevail, which ultimately will be paid for in increasingly uncompetitive back-office operations, says Paul Morrison
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How being big helps and hinders China
by David Pilling, Financial Times.
After a great deal of time spent travelling in China, reading about China and thinking deep thoughts about China, I have come to the conclusion that the most profound thing one can say about it is this: China is exceedingly big.
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Britain’s got talent.  In India.
by Phill Robinson
To ensure the most profitable outsourcing strategy, businesses should consider a holistic approach that strikes a balance between internal and outsourced talent pools, argues Phill Robinson, managing director of IRIS Accountancy Practice Solutions.
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The Value of the Service Desk (And 3 Reasons You Should Be Paying Attention to It)
by Peter Keane
The IT help desk has often been under-appreciated – seen as a necessary function, but one offering little value beyond responding to basic user issues. Taking that view, however, can result in a missed opportunity for your business.
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Output-based Pricing in practice – The Evolution of Test Outsourcing
by Gireendra Kasmalkar, SQS India
SQS Software Quality Systems, the largest independent provider of software testing and managed testing services, outlines the motivations behind moving to output based pricing
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