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Sourcing in Europe
by James Tate, Editor of
One of the key decisions in any sourcing strategy is the delivery destination. Choosing the right location for your operations can be the difference between success and failure. As part of a mini-series of articles, we will be investigating some of the key destinations for sourcing operations across the globe, highlighting some of the best and most reliable markets for delivery. We will start close to home, by looking at the major destinations for outsourcing in Europe.

Deconstructing Strategic Sourcing.  Core Elements for Consideration.
by By Bartek Skalski of Soitron Poland
The very concept of outsourcing has changed massively over the past 20 years, and during this time it has become more complex and sophisticated. In practice, it should be more aligned to optimising operations. While outsourcing is a general catch-all phrase, in reality there is a great difference between simplistic approach and more thought-through strategy.

Poland: Now One of Europe’s Hottest Outsourcing Destinations
by Tomas Turkovic, Head of Outsourcing, Soitron and Bartosz Skalski, Head of Soitron Poland
While most European countries were experiencing a severe “credit crunch”, Poland was quietly building its infrastructure and reputation in outsourcing. According to AT Kearney, it’s now the most attractive destination in Europe.

The Fundermentals of Sourcing with David Rickard of Microsoft
by David Rickard, Microsoft Procurement
David Rickard, Director of Microsoft Procurement discusses with us the fundamentals of sourcing before speaking at the GSA Symposium this June.

Sourcing Trends with Avinash Vashistha
by Avinash Vashistha, Tholons
Avinash Vashistha of Tholons talks to Sourcingfocus about the trends affecting the sourcing industry.

The Fundamentals of Sourcing in the Digital Age
by Lyubomira Mihaylova, ScaleFocus UK
Lyubomira Mihaylova of ScaleFocus UK talks to Sourcingfocus about the fundamentals of sourcing and adapting to the digital age.

Growth on the Banks of the Nile - Outsourcing in Egypt
by James Tate,
The Egyptian ICT industry has remained resilient throughout the past five years, overcoming the political uncertainty that spread across the region in 2011 thanks in part to its infrastructure, pool of talented young workers and its proximity to the lucrative European market. The Egyptian government has realised the potential for continued growth in the sector with its Egypt ICT 2030 strategy supporting the industry and making clear to international markets the commitment that the Egyptian government can offer the sector.

Behind the Headline - IT Outsourcing in Ukraine
Ukraine offers much for the IT sourcing sector, from a highly skilled workforce of young professionals, a busy community of foreign investors and firms and the support of the Ukrainian government. Ukraine is the fourth largest exporter of IT products and services in the world.

AI in Business: It starts with the basics
by By Kevin Gidney, Co-founder and CTO, Seal Software
Kevin Gidney, Co-founder and CTO of Seal Software writes about the usefulness and opportunities of Artificial Intelligence (AI) in the digital age.

Delivering Value from Indiana to India
by Susir Kumar, Executive Chairman of Intelenet® Global Services
Susir Kumar, Executive Chairman of Intelenet® Global Services, explains how outsourcers can now deliver value from anywhere in the world.

The Industry 4.0 - new generation of Smart Factories
by JCommerce
In 1990 Detroit, USA, was one of the economic centers of the world. At that time, the value of the top three companies in the automotive sector was estimated at $36 billion. Within a quarter of a century, most of Detroit's factories had shut down, and the city had lost half its population, gaining only the title of the murder and arson capital of America in return; while the value of the three largest companies from the new center of the global economy, Silicon Valley, exceeded $1 trillion, employing 10 times fewer staff than Detroit's automotive giants during their own glory days.

Technological debt – everything you need to know
by JCommerce
Sometimes there comes a date which must be circled on the calendar. It looks different for different people: for a programmer it can be a "spaghetti code" where it is necessary to add a new feature, and for an IT Director it will be the need to implement a new tool and integrate it with a complex ecosystem of years of patchwork IT infrastructure.

Donald Trump and business analytics – trends in BI in 2017
by JCommerce
It has been estimated that as many as 91% of the ‘facts’ from Donald Trump’s election campaign are untrue. The scale of this phenomenon means that the denial of false information has ceased to be effective, because such messages are drowning in a sea of memes, tweets, catchy titles and brainless posts. No wonder that Oxford Dictionaries declared post-truth the word of the year for 2016.

Follow the yellow brick road to customer experience outcome
by By Imogen Lees, Content Editor at Partners Andrews Aldridge
Good CX saves money and makes money. A 2% increase in customer retention has the same effect as decreasing costs by 10%, while 86% of buyers will pay more for good customer experience.

Page not found: how to avoid a customer experience roadblock
by Alastair Cole, Chief Innovation Officer, Partners Andrews Aldridge
For automotive brands, customer experience is easy. It’s all about the swish showroom, smooth test drive, and slick salesman spiel – right? Wrong.

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