Editor's Blog
Wednesday, December 15, 2010
Measuring the value of outsourcing
Last month I hopped on a plane to the HRO Summit in Amsterdam, one of the largest annual gatherings of senior HR professionals in Europe and a handy opportunity to find out what they are expecting from the coming year. What I had confirmed for me was that the executive of leading organisations have put talent at the centre of their business strategies, which has meant HR functions have been thrust, somewhat unexpectedly, into the spotlight.
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Monday, June 28, 2010
Rebuilding Rwanda with computer-aided design skills
A visit by Jessica Twentyman to Kigali-based industrial design outsourcing company, Gasabo 3D
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Wednesday, June 23, 2010
Optimistic, but not yet exuberant
A lunch with BG Srinivas of Infosys Technologies. By Jessica Twentyman
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Monday, May 10, 2010
Of volcanos and video conferencing
As aviation regulators warn of a 'summer of disruption' for airline passengers, might managed services be the best way to companies to experiment with video conferencing, asks Jessica Twentyman?
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Wednesday, April 28, 2010
Beware of e-waste rogue traders
How is your company helping to stem the tide of redundant computers, mobile phones and other electronic equipment flowing into toxic landfill dumps?
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Wednesday, March 24, 2010
Where are all the female high-fliers in outsourcing?
Plenty of young women work in the outsourcing industry, but too few of them are progressing through the ranks, says Jessica Twentyman.
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Monday, March 08, 2010
No Facebook page? Not necessarily a #fail.
Behind-the-scenes, internal initiatives are the best place for outsourcing companies to experiment with social networking tools and approaches, argues Jessica Twentyman
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Thursday, February 25, 2010
Cash windfalls for disgruntled IT services customers few and far between
The BSkyB/EDS case was a fascinating anomaly. Don't hope to cash in if things go wrong.
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Wednesday, February 17, 2010
Don’t pass the buck for IT security
In the event of a data breach, the public won't care if an outsourcing partner is to blame, says Jessica Twentyman
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Monday, February 01, 2010
Is LATAM the place to be in 2010?
Changing US demographics and a flurry of mergers and acquisitions in recent years suggest the region is ready to blossom in outsourcing terms.
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