Case Studies for Public sector
Outsourcing medical enquiries
Can consultants and clinics look realistically at outsourcing incoming calls as a viable option?
End-User: Health services
Focusing on patient care
Why Xerox is managing patient records for Worcestershire's hospitals.
End-User: Worcestershire Acute NHS Trust
South Lanarkshire predictable IT
South Lanarkshire employ Computacenter to deliverer predictable IT and upgrade support, server and storage systems in order to reduce Council costs.
End-User: South Lanarkshire
Outsourcing Yearbook 2012— Brimming with Best Practice Case Studies
Packed with case studies on NOA Award winning projects and free to download instantly...
Heriot-Watt University case study
Heriot-Watt University’s Institute of Petroleum Engineering runs a research programme, the Edinburgh Time-Lapse Project (ETLP), which relies on data that has been provided by industry sponsors, such as BP and Shell. The Institute recognised that its IT infrastructure could no longer provide the processing power or storage space that the research team needed for accessing and storing vital information for its pioneering research. The University required a specialist High Performance Computing partner to facilitate a solution that focused on scalability, availability and rapid deployment while providing 100 terabytes of disk space to archive data. Following consultation with systems integrator, Esteem Systems, the Institute asked Esteem to design and implement a High Performance Computing (HPC) Cluster based on Sun Microsystems technology.
End-User: Heriot-Watt University - Institute of Petroleum Engineering
Trafford County Council and Me Learning
Trafford Council Children and Young People’s Service signed a two-year contract with Me Learning to deliver a suite of tailored online learning courses to 2,500 staff across the council, education, health, police and voluntary and community sector, covering Information Sharing, ContactPoint and Lead Professional.
End-User: Trafford County Council
Staffordshire County Council and Me Learning
Staffordshire County Council staff had mainly used classroom-based training or one-to-one training in the past, so online training was a new concept to the team, but made sense as a more flexible way of learning that would fit into the busy working patterns of staff. They turned to Me Learning.
End-User: Staffordshire County Council