Case Studies for ITO
Outsourcing Yearbook 2012— Brimming with Best Practice Case Studies
Packed with case studies on NOA Award winning projects and free to download instantly...
http://www.tinyurl.com/OSYB2012
Supplier:Various
End-User: Various
Heriot-Watt University case study
Heriot-Watt University’s Institute of Petroleum Engineering runs a research programme, the Edinburgh Time-Lapse Project (ETLP), which relies on data that has been provided by industry sponsors, such as BP and Shell. The Institute recognised that its IT infrastructure could no longer provide the processing power or storage space that the research team needed for accessing and storing vital information for its pioneering research.
The University required a specialist High Performance Computing partner to facilitate a solution that focused on scalability, availability and rapid deployment while providing 100 terabytes of disk space to archive data. Following consultation with systems integrator, Esteem Systems, the Institute asked Esteem to design and implement a High Performance Computing (HPC) Cluster based on Sun Microsystems technology.
Heriot_Watt_University_Esteem.pdf
Supplier:Esteem Systems
End-User: Heriot-Watt University - Institute of Petroleum Engineering
Tower Hamlets Community Housing and Sovereign Business Integration
Tower Hamlets Community Housing’s (THCH) first foray into outsourcing has proved a success, with Sovereign Business Integration delivering a more robust, reliable and well managed IT infrastructure. THCH is keen to build upon this improvement and has embarked upon a three year outsourcing contract with Sovereign.
Tower_Hamlets_Community_Housing.pdf
Supplier:Sovereign Business Integration
End-User: Tower Hamlets Community Housing
Martin Brokers and Oncore IT
Martin Brokers is the world’s longest standing wholesale broking firm in the financial markets and is headquartered in the City of London. Its customers are typically financial institutions such as banks, pension funds, hedge funds and insurance companies. Martin Brokers provides international access to the best rates for a range of financial products, such as long and short term financing, commercial paper, certificates of deposit, forward foreign exchange, bonds, medium term notes, private placements and derivatives. These all rely on the company’s IT setup to provide robust and always-on access to continually shifting market data.
Martin_Brokers_case_study.pdf
Supplier:Oncore IT
End-User: Martin Brokers
Jacada, Capita and the BBC
In the spirit of continued process improvement and seeking out opportunities to improve the customer experience while reducing service costs, Capita set upon a project to further simplify and automate customer service processes for the BBC Licensing Division. It turned to Jacada for help.
Capita_Customer_Profile_UK_Version.pdf
Supplier:Jacada
End-User: Capita and The BBC Licensing Division
RDT and Patni
How global sourcing company Patni helped RDT to develop the world’s first telemedicine solution with video streaming technology, enabling non-medical attendants or ship crew to take and transmit medical data required for emergency diagnosis, under direct supervision of remote medical experts.
Patni_RDT.pdfPatni_RDT.pdf
Supplier:Patni
End-User: RDT
Wadaro and Patni
Wadaro is a technology start up, based in Daresbury on the outskirts of Manchester. It has developed the telecommunications industry’s first SIM-based embedded software that enables network operators to understand how terminals – particularly mobile phones - and also networks – are performing by geographic location in real time. In a mature market such as telecoms, innovation in back office systems and diagnostics is rare, yet a new player has entered the market and developed a solution that offers network operators valuable information about the performance of their network to help them ensure the quality of their service. Wadaro has achieved this by innovation through outsourcing, teaming up with global sourcing provider Patni to develop a powerful proposition.
Patni_Wadaro.pdf
Supplier:Wadaro
End-User: Patni
