Case Studies
Trafford County Council and Me Learning
Trafford Council Children and Young People’s Service signed a two-year contract with Me Learning to deliver a suite of tailored online learning courses to 2,500 staff across the council, education, health, police and voluntary and community sector, covering Information Sharing, ContactPoint and Lead Professional.
Trafford_case_study_FINAL.pdf
Supplier:Me Learning
End-User: Trafford County Council
Staffordshire County Council and Me Learning
Staffordshire County Council staff had mainly used classroom-based training or one-to-one training in the past, so online training was a new concept to the team, but made sense as a more flexible way of learning that would fit into the busy working patterns of staff. They turned to Me Learning.
Staffordshire_Case_Study.pdf
Supplier:Me Learning
End-User: Staffordshire County Council
British Transport Police and LPM Outsourcing
Many of the UK’s public sector operations now face regular performance reviews and are required to examine their internal procedures and seek new ways of improving efficiencies and performance levels. An integral element of many such change initiatives is a review of their sources of funding, and this was central to the re-structure of the British Transport Police (BTP) when, in 2004, it became a separate entity and financially independent from the Strategic Rail Authority (SRA). The BTP outsourced accounts receivable to LPM outsourcing improving cash flow, collection levels and avoided penalties from the Department of Transport.
LPM_Outsourcing_-_British_Transport_Police.pdf
Supplier:LPM Outsourcing
End-User: British Transport Police
Suncorp and Infosys
When leading Australasian diversified financial services group Suncorp merged with Promina in early 2007, the management team developed an ambitious integration goal to realise synergies by 2009. By leveraging agile technologies, Infosys worked with Suncorp to create a unified business technology platform. Suncorp now has a single virtual infrastructure environment, improving business continuity and productivity and reducing overall IT operating costs of the merged organisation.
Infosys-Suncorp.pdf
Supplier:Infosys
End-User: Suncorp
O2 and Digital Fuel
O2’s commitment to meeting customer expectations is embodied in the SLAs they offer as part of their premium business services. Digital Fuel’s ServiceFlow application allows O2 to know in near real time where they stand relative to each customer’s SLA, to proactively manage service levels and prevent SLA breaches, and to make service performance transparent to large corporate customers.
CS_O2.pdf
Supplier:Digital Fuel
End-User: O2
Quantum Plus and Air Malta
As part of Air Malta’s Business Strategy, a decision was taken to outsource all IT related activities to allow Air Malta to focus on its core business and to implement a best practice approach to IT through cost-effective solutions in support to the strategy.
Air_Malta.pdf
Supplier:Quantum Plus
End-User: Air Malta
Hertfordshire Careers Services Limited and Quantum Plus
HCS had historically provided their own Information and Communications Technology (ICT) function. A strategic business review had identified the objective to undertake a strategic sourcing review which was completed with Quantum Plus from the outset. Quantum Plus project managed the outsourcing lifecycle up to transition whilst supporting interim ICT management during the same period.
HCS.pdf
Supplier:Quantum Plus
End-User: Hertfordshire Careers Services Limited
