Blogs
Tuesday, November 29, 2011
Financial Services Firms Shouldn’t Underestimate the Importance of Product Design
by Tony Collins, Chairman of OPAL
You could be forgiven for thinking that product mis-selling in financial services has been consigned to the pages of history following the high-profile Payment Protection Insurance (PPI) mis-selling scandal that has dominated the news headlines in recent years
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Thursday, November 24, 2011
Phantom Rules get Ghostbusted
by Martyn Hart, NOA Chairman
Francis Maude’s comments this week about improving supplier relationships will have come as a delighted to outsourcers, particularly smaller providers, who will now be able to afford to bid for some much needed government work.
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Macro Trends Affecting the Workplace
by Jim Stikleather, Chief Innovation Officer, Dell Services
Jim Stikleather, Chief Innovation Officer, Dell Services, explains how the different macro trends affect the workplace and how businesses need to align their innovation strategies to these changes.
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Monday, November 21, 2011
The Complex Case of the Countless Clouds
by Terry Walby, UK MD of IPsoft
Despite how far advanced cloud vendors claim they are against the competition, cloud computing is still in its infancy.
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Thursday, November 17, 2011
Outsourcing. A Route to Retail Growth.
by Martyn Hart, Chairman NOA
At the moment, cost is a key driver in outsourcing, and, as such, clients consistently trying to cut their costs or losses, means innovation is one of the first elements to be cut by suppliers
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Monday, November 14, 2011
Cloud Imponderables (a Kind of String Theory)
by Roger Nolan, OnApp
I’d like to celebrate the end of this series of cloud articles by summarising some of the issues we’ve covered previously, and by answering a few questions that are impossible to answer.
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Why Outsourcing your L&D is Good for your ROI
by Rachel Kay, Business Development Director, Thales Training & Consultancy
In economic uncertainty, organisations do everything in their power to keep hold of their top talent. With that said, it is still important to ensure that the needs of the wider workforce, which may contain the top talent of tomorrow, are engaged.
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An Insight into the Evolution of Loyalty Programs and further use in Today’s Business World
by Sanjai Velayudhan, Senior Manager-Loyalty Programmes, ITC Infotech
In the early eighties, loyalty programmes underwent a gradual metamorphosis to emerge in its more sophisticated form.
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Five Steps to Outsourcing your Business IT Functions to the Cloud
by Claranet
Outsourcing business IT operations to the cloud is a hot topic for companies at present.
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Thursday, November 03, 2011
The NOA Summit is Nearly Upon Us..
by Martyn Hart, NOA.
For those of you don’t own one already, it’s time to start thinking about renting a tux. Because one of my favourite nights of the year is almost upon us…the National Outsourcing Association Awards, which is the climax of the NOA Summit on 9th and 10th November.
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