Blogs
Friday, July 29, 2011
Lloyds TSB’s Route Back to the Black
by Martyn Hart, Chairman NOA
Outsourcing and supplier management are key
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Thursday, July 28, 2011
Outsourcing in the Public Sector
by Chris Price, Director of Public Sector and Sales, Computacenter
Outsourcing is a hot topic in the public sector with more and more areas like the NHS, police force and local councils all using external suppliers to improve their businesses. But with the significant cuts in central and local government funding, outsourcing strategies are coming under the spotlight.
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Overheads in the Cloud
by Terry Walby, MD, IPsoft
Since the beginning of the economic downturn, many CIOs have been looking at transforming their IT infrastructure as the most efficient means of driving cost savings. Cloud computing has evolved alongside the downturn at an incredibly fast pace, and it has proved to be a popular outsourcing avenue for SMBs to take, avoiding the consumption of critical internal resources.
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Wednesday, July 27, 2011
Debunking the Myths of Innovation: Myth 2
by Jim Stikeleather, Chief Innovation Officer at Dell Services
Jim Stikeleather, Chief Innovation Officer at Dell Services, discusses the common myth that successful innovations require large-scale, disruptive revolution.
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Preparing for the Future
by Helena Parry, director at Ochre House
Before any organisation decides to outsource recruitment to an external specialist, shouldn’t it be crystal clear about what they want that specialist to do? After all, even the best outsourcing partner can only be as good as the brief they are given, But in a world where change seems to accelerate with every passing day, how does a business determine what sort of talent it should be seeking to acquire, not just for today, but for an increasingly puzzling future?
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Tuesday, July 26, 2011
Are your IT Costs out of Control?
IT is among the highest single areas of expenditure in most businesses, which puts it under considerable scrutiny in the current economic climate. IT is demonstrably a key enabler for both innovation and cost-efficiency, with investment in IT initiatives creating new business opportunities that will typically deliver very significant returns.
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Easing the Pain of Database Change
by Laura Hood, Marketing Manager, Triton Consulting Ltd
Most DBAs (Database Administrators) specialise in one type of database whether it is Oracle, SQL Server or DB2. They will build their careers working with their chosen database. It can be difficult when, for reasons beyond their control, the organisation they work for need to bring in another database.
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Friday, July 22, 2011
Are you Ready for Your Hack Attack
by Jamie Burke, public sector sales director at Softcat
Public sector organisations the world over have been the focus of a number of high-profile hacking attacks in recent months. Victims include the CIA, the EU and the US Senate and, closer to home, Britain’s own Serious Organised Crime Agency (SOCA).
“Government hacking is taking place right now behind the scenes,” announced a recent tweet from LulzSec, which claims to be the ‘hacktivist’ group that brought down the CIA’s website, and that used a denial-of-service (DoS) attack to overload the SOCA website with web requests until the organisation had to take it offline.
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Friday, July 15, 2011
The Perils of Client Ambiguity
by Martyn Hart, Chairman NOA
I was told that in his engaging, thought-provoking presentation at the EOA conference, Carlos Flores Ramirez, Vice-President & Country Manager at NIIT Technologies Limited, said that a large percentage of IT outsourcing contracts do not deliver the success expected.
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The IT Industrial Revolution
by Terry Walby, MD, IPsoft
Gartner research last year stated that IT service firms need to leverage automation tools offered by software vendors, as well as develop their own tools. What role can automation play in the transition to a more industrialised outsourcing model?
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Monday, July 11, 2011
‘Bring Your Own’ – The Finance Manager’s Friend
by Jamie Burke, public sector sales director at IT provider Softcat
It’s really taking off: public sector organisations are beginning to embrace ‘bring your own device’ (BYOD) initiatives. They are letting employees use their own smartphones, tablets and computers at work, instead of the standard-issue hardware that they would have used in the past.
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Monday, July 04, 2011
Is Offshoring the Answer?
by Martyn Hart, Chairman NOA
It is no use relocating services simply to cut costs
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Can You Cope With Multi-Sourcing?
by Martyn Hart, Chairman NOA
Juggling SLAs with numerous niche suppliers is a headache
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