Blogs
Thursday, November 25, 2010
UK’s Silicon Valley - growing onshoring
Martyn Hart, Chairman of the National Outsourcing Association, discusses how David Cameron's Tech City plan will deliver real benefits.
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Monday, November 22, 2010
The true environmental cost of invoicing
by Stefan Foryszewski, Founder & Senior Vice President, OB10.
Electronic invoicing (e-Invoicing) networks are helping to save business customers vast amounts of paper each year by completely eliminating the need for printed invoices. e-Invoicing networks help to simplify and streamline the invoice-to-pay process by extracting invoice data from a supplier’s billing system and sending it to their customer’s accounting system – eliminating the need to process, manually key-in, or store paper invoices.
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Friday, November 19, 2010
Surviving the first 100 days as a new CIO
by Alex Blues, Head of IT Sourcing, at PA Consulting Group
In the fourth and final part of his series of blogs on the first 100 days as a new CIO, Alex Blues, Head of IT Sourcing at PA Consulting Group, reinforces the need to deliver projects on budget and to ensure the CIO’s visibility on the board spreads beyond IT-focused subjects.
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Thursday, November 18, 2010
Reducing risk on offshore software development
Freddie McMahon, head of customer experience at FusionExperience, comments on reducing risk on offshore software development
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Monday, November 15, 2010
Intercepting Backsourcing
by Craig Wilson, MD of Ciklum UK
Craig Wilson, MD of Ciklum UK, states how organisations, battered by cutbacks, are under more pressure than ever to demonstrate value for money from their IT projects. Yet the tide has turned on traditional off-shore services as a means of deriving substantial cost savings from IT development, because the results simply are not standing up to scrutiny.
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Outsourcing and the hidden costs of recruitment
by Paul Daley, Director at Ochre House.
We’ve written before on how many organisations are choosing to outsource their recruitment functions for more strategic reasons than short-term financial gains (read our previous contribution at http://www.sourcingfocus.com/index.php/site/opinionscomments/2519/) , but for the moment, there’s no getting away from the fact that a desire to save costs is still a significant factor.
However, at the risk of stating the staggeringly obvious, you can only save money if you know what you are spending already. And when it comes down to recruitment, our research suggests that very few organisations have an accurate understanding of their cost per hire.
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Friday, November 12, 2010
Cameron admits mistakes over immigration cap. Or does he?
Listening to business or simply realising a mistake?
Sometimes there can be no greater show of strength for a man than admitting you simply got it wrong. If the Prime Minister’s recent hints that he will listen to the protests from major international firms and look to water down the planned immigration cap tell us anything, it’s that he’s not afraid to reconsider his policies. Or do they?
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Surviving the first 100 days as a new CIO
by Alex Blues, Head of IT Sourcing, at PA Consulting Group
In the third part of his series of blogs on the first 100 days as a new CIO, Alex Blues, Head of IT Sourcing at PA Consulting Group, explains why CIOs must ensure all IT services are being resourced and delivered as efficiently as possible.
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Customer complaints: a problem to manage or an opportunity to improve?
by Paul Clark, CEO, Charter UK http://www.charter-uk.com
A recent report (Commentary on Aggregate Complaints Data 2010 H1) released by the FSA has ‘named and shamed’ for the first time those UK banks which have received the highest number of customer complaints during the first six months of 2010. Unsurprisingly, the media jumped on these statistics, and a plethora of lurid headlines has followed. Banker-bashing clearly remains a national sport – and will most likely continue to be for some time – so perhaps we should not be too surprised at this outcome. But if we look closely, there are some interesting facts behind the headline-grabbing numbers in the FSA's report.
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Tuesday, November 02, 2010
Dispelling four myths of e-Invoicing
by Stefan Foryszewski, Co-Founder & Senior Vice President, OB10
More than ever, companies are finding themselves increasingly looking for ways to cut costs and increase efficiencies. One solution that is able to achieve both of these is e-Invoicing – the process of sending and receiving invoices electronically. However, as with every new process, companies need to know the facts says Stefan Foryszewski, Co-Founder & Senior Vice President, OB10,
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