Blogs
Thursday, July 23, 2009
A tale of two cables
The arrival of fibre-optic cable is good news for Kenya's fledgling outsourcing business, says Jessica Twentyman, recently returned from Nairobi.
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Monday, July 20, 2009
Kenya’s young workforce is ready for change
Despite their country's political and social challenges, call centre agents in Kenya's nascent outsourcing business look forward to a brighter future, says Jessica Twentyman, recently returned from Nairobi.
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Are CFOs from Mars and CIOs from Venus?
Alex Blues of PA Consulting asks whether the age-old aphorism explaining the diversity of men and women can also be applied to CFOs and CIOs?
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Thursday, July 16, 2009
What about the little guy?
Outsourcing for smaller players is really difficult. Mark Kobayashi-Hillary looks at SME outsourcing in depth and offers a solution for the smaller organisations to take advantage of this vital strategy.
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Friday, July 10, 2009
Stuck in the middle… but alone
Mark Raphael, Senior Sourcing Advisor at PA Consulting Group, lays out the tough decision that is chosing an outsourcing supplier.
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